FAQ
Everything before you book.
What is Port of Brooks?
Port Of Brooks offers private charter experiences aboard a luxury pontoon vessel departing from behind Brooks On The Water in Slidell, Louisiana.
Where are you located?
Port Of Brooks departs from: 4762 Pontchartrain Drive, Slidell, Louisiana 70458
How many passengers can the boat hold?
The vessel accommodates up to six (6) passengers per charter.
Do I need a reservation?
Yes. All charters must be booked in advance through our booking platform.
When should I arrive?
Guests must arrive at least thirty (30) minutes before their scheduled departure time.
What happens if I arrive late?
Late arrivals may result in forfeiture of the reservation without refund, credit, or rescheduling.
Are food and drinks included?
Food and beverages are not included unless specifically stated in your charter package. Guests may purchase food and beverages separately from Brooks On The Water before boarding.
Can I bring alcohol?
Guests must comply with all applicable laws and vessel rules. Port Of Brooks reserves the right to refuse service or terminate a charter due to unsafe or intoxicated behavior.
Is smoking allowed?
No. Smoking, vaping, and illegal substances are prohibited onboard.
Are children allowed?
No. Port Of Brooks is an adult-focused charter experience. All passengers must be at least 21 years of age unless otherwise approved by management.
What should I bring?
We recommend:
- Valid identification
- Sunglasses
- Sunscreen
- Appropriate footwear
- Light jacket during cooler months
- Camera or phone for photos
What should I not bring?
Please do not bring:
- Weapons
- Illegal substances
- Glass containers
- Excessive luggage
- Large coolers
- Any item deemed unsafe by the Captain
Does the boat have a restroom?
No. Guests should plan accordingly before departure.
What if the weather is bad?
Port Of Brooks reserves the right to modify, delay, shorten, or cancel a charter due to weather, safety concerns, or operational issues.
Are refunds available?
All bookings are subject to the Port Of Brooks Cancellation, Refund, and Rescheduling Policy.
Can I decorate for a birthday or special occasion?
Yes. Decorations may be permitted with prior approval. Additional fees may apply.
Do you offer private charters?
Yes. All Port Of Brooks experiences are private charter experiences.
Can I book a corporate event?
Absolutely. Port Of Brooks offers private experiences for corporate outings, client appreciation events, team celebrations, and special occasions.
Is parking available?
Yes. Complimentary parking is available onsite.
Who operates the charter?
Port Of Brooks is the sole operator of the charter experience. Brooks On The Water is a separate business entity and is not the operator of the vessel.
